FAQs
Is there a charge for an estimate?
Our estimates are always free, because we believe in complete transparency and putting you in control. Our complimentary estimate provides you with:
Cost Clarity: A clear understanding of what you can expect to pay, which is crucial for your budgeting.
Comparison Shopping: The freedom to easily compare our pricing, services, and professionalism with other companies, so you can make an informed choice.
Risk-Free Engagement: An opportunity to evaluate our company and assess our professionalism and expertise, all with no financial commitment.
What does your maintenance for Generac generators include?
Comprehensive Performance Test: We test the battery and charging system, as well as the voltage and hertz output, to ensure your generator is running at optimal levels.
Engine & Fuel System Service: This includes changing the oil and filter, inspection of the air intake screen, replacing spark plugs, and inspecting the entire fuel and gas system for leaks or issues.
Component Inspection: We perform a detailed visual inspection of the entire unit and check and adjust the valves if necessary.
Waste Disposal: We properly dispose of all old oil and waste materials according to environmental regulations.
Do you handle all residential electrical work?
Yes, we are fully equipped to handle all of your residential electrical needs.
From small repairs to major installations, our certified electricians provide a complete range of residential electrical services to ensure your home's system is safe, efficient, and up to code. Whether you need a simple outlet replaced, new lighting installed, or a full electrical panel upgrade, we have the expertise to get the job done right.
My generator has a red light what does that mean?
When you see a red light on your generator, it's a critical warning. It indicates a fault or issue that will prevent the unit from operating and providing power during an outage. This means your generator is currently non-operational and cannot be relied on to start automatically.
To ensure your home remains protected, we recommend scheduling a professional inspection immediately. Our technicians can diagnose the specific cause of the red light and perform the necessary repairs to restore your generator's reliability.
However, A yellow light on your generator typically indicates a less urgent issue, such as a service alert or a maintenance reminder. While your generator will still function if needed, this warning light is a signal that it's due for preventative maintenance.
Addressing this promptly ensures your unit remains in top condition and will be ready to perform reliably during the next power outage. Contact us to have your maintenance completed and keep your generator ready for anything.
Do you service my area?
Our service area is based out of our shop in Coopersburg, allowing us to provide timely and reliable service to customers within approximately a one-hour radius. Please note, we do not operate in New Jersey. If you are unsure whether you are within our service area, please give us a call today.
Are you open 24/7?
Our team is here to help you during our regular office hours, Monday through Friday, from 8 a.m. to 3 p.m. However, we understand that emergencies don't stick to a schedule. That's why we have a dedicated professional on call 24/7 to handle any urgent electrical or generator issues that may arise. If you have a true electrical or generator emergency after hours, please call 267-733-3039 or 610-282-0223 and follow the prompts to reach our on-call professional.